Shipping Policy

Last Updated: June 17, 2025

Welcome to MONOCI! We are committed to providing fast, secure, and transparent shipping services to customers around the world. Please read the following policy before placing your order to understand our shipping methods, timelines, and costs.

 

1. Processing Time

- Orders are typically processed within 3-7 busineess days after payment confirmation.

- Weekends and public holidays are excluded.

- Please note that customized or made-to-order products may require extra time (see product page for details).

2. Shipping Coverage

We currently ship only within the United States.

3. Estimated Delivery Time

Orders are shipped via USPS or 4PX Express, depending on your address and warehouse location. Most orders are delivered within 15–21 business days. However, actual delivery times may vary depending on the shipping address, weather conditions, or holidays.

4. Shipping Fees

- Orders over $40: Free Shipping

- Orders under $40: $6.99 Flat Rate

5. Important Notes

- Please ensure your shipping address is accurate and complete. Failed deliveries due to address errors may require additional reshipping fees.

- MONOCI is not liable for delays caused by force majeure, such as weather disruptions, holiday congestion, or customs delays (if applicable). We will do our best to help you track and resolve any issues.

6. Contact Us

If you have any questions about your order or shipment, please contact:
Email: support@monoci.com