You’ll receive a preview within 2–3 working days, sent automatically to the email you used at checkout.

If needed, we offer a limited number of edits — all made by real artists to ensure your portrait feels just right.

Once you approve the preview, we’ll carefully produce and ship your custom piece.

Your order will arrive ready to enjoy, gift, or display — and if you have any concerns upon receiving it, please don’t hesitate to contact us. We’re here to make it right.